Cookies Policy | Win Casino

1. What are cookies?

Cookies are small text files that may be placed on your computer, smartphone, tablet or another device when you visit a website. They allow the website to recognise your device and remember certain information about your visit. Cookies can help a website function correctly, improve performance, provide security and offer a more consistent experience.

Some cookies are set directly by Win Casino, while others may be placed by service providers that support website functionality, analytics, security, advertising or other services. These third-party providers may process information collected through their technologies in accordance with their own privacy notices and policies.

Cookies may be session cookies or persistent cookies. Session cookies are generally deleted when you close your browser. Persistent cookies remain on your device for a longer period or until they expire or are deleted. The period for which a cookie remains active can vary depending on its purpose and the settings used.

This policy also applies, where relevant, to similar technologies such as pixels, tags, software development kits, local storage and device identifiers. These technologies may perform functions similar to cookies, including remembering preferences, measuring activity and helping to protect the website.

2. How Win Casino uses cookies

Win Casino may use cookies and similar technologies for a range of legitimate business and operational purposes. The specific cookies used may change as the website, services and supporting technology develop. Cookies may be used to:

Enable the website and essential services to operate as intended.
Support account access, session management and authentication features.
Remember information you provide, such as selected preferences and language settings.
Help maintain the security, integrity and reliability of the website.
Detect unusual activity, prevent fraud and assist with responsible access controls.
Understand how visitors use the website and identify areas for improvement.
Measure the effectiveness of website content, campaigns and communications where applicable.
Deliver content that is more relevant to your interests, where permitted and selected.
Maintain records of cookie choices and other privacy preferences.
Help troubleshoot technical issues and monitor website performance.

Cookies do not automatically provide access to information stored on your device beyond the data associated with the cookie or related technology. Depending on how the website is used, information collected through cookies may be combined with other information handled under our Privacy Policy.

Essential cookies

Essential cookies are required for core website functions. They may support navigation, account security, session continuity, fraud prevention, privacy settings and access to requested features. Because these cookies are necessary for the website to operate, they may not be available for opt-out through ordinary preference controls. Disabling them in your browser may prevent some parts of the website from working properly.

Preference and functionality cookies

These cookies remember choices and settings so that the website can provide a more convenient experience. For example, they may remember display options, region or language preferences, and other settings selected during a visit. If these cookies are disabled, some preferences may need to be entered again.

Analytics and performance cookies

Analytics cookies help us understand how visitors interact with the website. They may provide information such as which pages are viewed, how visitors move through the website, whether content loads correctly and where technical problems occur. This information is generally used in aggregated or statistical form to improve performance, design and usability.

Marketing and advertising cookies

Where used and permitted, marketing cookies may help measure promotional activity or show content that is more relevant to your interests. These cookies may be set by Win Casino or by advertising and technology partners. They can sometimes recognise a device across different websites or services. You may be able to refuse these cookies through the cookie preference tool or your browser settings.

3. Information collected through cookies

Depending on the type of cookie and the way you use the website, information collected may include your device type, browser type, operating system, approximate location, IP address, pages visited, links selected, visit times, referral information, preferences and technical events. Cookies may also record whether a page or communication has been viewed or interacted with.

Cookie information may be used in combination with information you provide directly or information collected when you use Win Casino services. We handle personal information in accordance with applicable Australian privacy requirements and our Privacy Policy. We do not treat every cookie as personal information, but some cookie information may be personal information where it can reasonably be linked to an individual or device.

Win Casino may share cookie-related information with selected providers that perform services on our behalf, such as website hosting, analytics, security, fraud prevention, technical support and communications. Providers are expected to handle information in accordance with applicable obligations and the services they provide.

Some service providers may process information outside Australia. Where this occurs, appropriate steps may be taken to manage the relevant privacy and security risks in line with applicable law and our Privacy Policy.

4. Your cookie choices

When available, you can use the website’s cookie preference controls to accept or reject categories of non-essential cookies. Your choices may be stored in a preference cookie so that they can be remembered during later visits. If you delete cookies, use another browser or access the website from another device, you may need to set your preferences again.

You can also manage cookies through your browser settings. Most browsers allow you to view, block, delete or restrict cookies. Browser controls differ, so you should review the help or privacy section of your browser for instructions. Blocking all cookies may affect website functionality, account access, security features and the availability of services you request.

Some third-party technologies may have their own controls for managing collection or use of information. If you interact with a third-party service, you may need to use that provider’s settings or opt-out process. Turning off advertising cookies does not necessarily mean that you will see no advertising; it may mean that advertising is less relevant to your interests.

Cookie preferences are separate from other choices you may make about marketing communications, account settings, privacy requests or responsible gambling tools. Changing cookie settings will not automatically change those other preferences.

5. Updates and further information

We may update this Cookies Policy from time to time to reflect changes in technology, website features, legal requirements, service providers or the way cookies are used. Any updated version will be made available on this page and will apply from the date stated in the updated policy, where a date is provided. You should review this page periodically to remain informed.

The website may contain links to external websites or services that are not operated by Win Casino. Those websites may use cookies under their own policies. We recommend reviewing the privacy and cookie information provided by any external service before using it or submitting information.

If you have questions about this Cookies Policy or how information is handled, please use the available contact or support options provided on the Win Casino website. Do not include unnecessary sensitive personal information when making an enquiry.

By continuing to use the website after reviewing any available cookie notice, you acknowledge that cookies may be used as described in this policy, subject to the choices and controls available to you. Essential technologies may continue to operate where they are required to provide a requested service, maintain security or comply with applicable obligations.